Ticket — Kitchen Workflow Automation for Multi-Unit Operators

Compare Features Pricing Run a Side-by-Side

TICKET QUEUE

LIVE

TICKETS FIRING

#4821Table 12 — 86 Duck Confit

#4822Table 7 — Fire Risotto x2

#4823Table 3 — Hold Halibut

#4824Table 9 — Mod: No Dairy

PREP STATION

AUTO

TASKS ASSIGNED

STA-1Butcher: 14x NY Strip — 6pm

STA-2Garde: 40x Amuse — 5:30pm

STA-3Pastry: 22x Soufflé — 7pm

STA-4Sauté: Reduce stock 10L

INVENTORY

ALERT

THRESHOLDS HIT

LOWDuck Breast: 3 left → PO sent

OKWagyu: 18 portions — good

LOWTruffle Oil: 200ml → reorder

OKLobster: 12 tanks — good

LABOR

SYNC

SCHEDULE LIVE

6:00PMarcus (Sauté) — clocked in

6:05PRebalance: +1 expo needed

6:10PRosa (Garde) — on station

6:15POvertime flag: Chen (Grill)

THEY PATCH

WORKFLOWS.

WE REPLACE

THEM.

One wire. Every station. POS to prep list to 86 sync — before your server clears the table.

Run a Side-by-Side With Your Stack See the Full Comparison

< 90ms

Ticket fire latency

340+

POS integrations

6 hrs

Avg. onboarding

Scroll

TICKET ROUTING—86 SYNC—PREP LISTS—MULTI-LOCATION—POS INTEGRATION—REAL-TIME RAIL—LABOR REBALANCE—INVENTORY TRIGGERS—API ACCESS—STATION ROUTING—TICKET ROUTING—86 SYNC—PREP LISTS—MULTI-LOCATION—POS INTEGRATION—REAL-TIME RAIL—LABOR REBALANCE—INVENTORY TRIGGERS—API ACCESS—STATION ROUTING—

— Feature Matrix

THE HONEST
COMPARISON.

No vague feature checkboxes. Every cell is a specific capability — or an honest admission of what the other tools don't do.

✓Full support

◐Partial / limited

—Not available

TICKET OPERATIONS

Real-time ticket routing

Fires tickets to correct station the moment POS order is placed

✓< 90ms latency

◐KDS only, no cross-station logic

—

86 sync across stations

Broadcasts item removal to all stations + updates POS menu in real time

✓All stations + POS simultaneously

◐Manual flag in POS only

◐Inventory only, no station broadcast

—

Multi-station modifier routing

Splits a single ticket across grill, sauté, and garde based on item logic

✓Rule-based + ML routing

◐Single KDS per station only

—

Course-fire sequencing

Holds and fires courses in sequence based on table timing

✓Per-table, per-course logic

◐Basic hold/fire only

—

"WE HAD THREE CHEFS CALLING OUT 86s IN TWO LANGUAGES. TICKET MADE THAT A SINGLE AMBER FLASH."
— Marcus Webb, Executive Chef · Oleander Group (7 locations, Chicago, IL)

PREP & PRODUCTION

Auto-generated prep lists

Builds daily prep from reservations, historical covers, and current inventory

✓Generated nightly, updated 15-min intervals

—

◐Recipe-based only, no reservation data

2–3 hrs manual daily

Station task assignment

Assigns prep tasks to specific stations with time estimates

✓Skill-level aware routing

—

Waste tracking integration

Logs prep waste against theoretical yield to flag inefficiency

✓Per-item, per-station

—

✓Inventory module only

Manual entry

Banquet / event scaling

Scales prep quantities for private dining and event bookings

✓Catering module included

—

◐Recipe scaling only

Manual formula

"SUNDAY MORNINGS USED TO BE FOUR HOURS OF RECONCILING THREE SYSTEMS. NOW IT'S A SINGLE REPORT AND COFFEE."
— Diana Reyes, GM · Saltstone Restaurant Group (12 locations, Houston, TX)

INVENTORY & PURCHASING

Real-time inventory depletion

Decrements inventory the moment a ticket fires, not at EOD

✓Live depletion per ticket

◐EOD reconciliation only

◐Batch updates, not real-time

—

Automated purchase orders

Triggers POs to approved vendors when par levels are hit

✓Multi-vendor, approval workflow

—

✓Core feature

—

Multi-location inventory sync

Shares and transfers inventory visibility across all locations

✓Cross-location transfer logic

◐Separate accounts per location

✓Multi-location add-on ($$$)

Separate files per unit

Vendor price variance alerts

Flags invoice prices that deviate from contracted rates

✓Auto-flag + approval hold

—

✓Invoice matching module

Manual audit

INTEGRATION & INFRASTRUCTURE

POS integration depth

Bidirectional data — not just a read, but writes back to the POS

✓Bidirectional, 340+ POS systems

◐Toast ecosystem only

◐Read-only for most POS

—

Full REST API access

Open API for custom integrations, reporting, and data pipelines

✓Full REST + webhooks, no rate limits

◐Limited partner API only

◐Read-only API, no webhooks

—

Offline / low-connectivity mode

Continues firing tickets when internet drops; syncs on reconnect

✓Local queue with auto-sync

◐Partial offline, KDS only

—

✓It's just a file

Onboarding time

Time from signed contract to first live service

6 hrs avg.

2–4 weeks

1–3 weeks

Never done

"TOAST TOLD US 3 WEEKS TO GO LIVE. TICKET HAD US FIRING TICKETS AT DINNER SERVICE THE SAME DAY WE SIGNED."
— James Okafor, Director of Operations · The Rail Group (4 locations, Atlanta, GA)

Verdict

Full Stack

POS Only

Inventory Only

Manual Labor

— Get Started

RUN IT
SIDE-BY-SIDE.

Tell us your current stack. We'll map every gap in 30 minutes — live, with your actual data, not a demo environment.

Run a Side-by-Side With Your Stack

30-minute live comparison — your POS, your data, your operation.

PDF

Download the Full Comparison

12-page breakdown with capability notes, pricing comparison, and migration checklist. Ammunition for your GM meeting Monday morning.

🔒No credit card. No sales call unless you want one.

⚡Average onboarding: 6 hours. Not 6 weeks.

🔌340+ POS integrations. Yours is probably on the list.

"TICKET PAID FOR ITSELF IN THE FIRST SATURDAY SERVICE. WE STOPPED LOSING COVERS TO 86 MISCOMMUNICATION."

— Priya Nair, Owner · Ember & Salt (3 locations, Austin, TX)

THE HONESTCOMPARISON.

RUN ITSIDE-BY-SIDE.

Run a Side-by-Side With Your Stack

Download the Full Comparison

THE HONEST
COMPARISON.

RUN IT
SIDE-BY-SIDE.